Frequently Asked Questions
Everything you need to know about our premium denim and heritage goods.
How do I determine the correct size for raw denim?
We recommend measuring a pair of jeans you currently own using our 'Blue Owl Measuring Guide' and comparing those specifications to the size chart provided on the specific product page.
Do you offer hemming services?
Yes, we provide complimentary chain-stitching on all full-price denim purchases using our vintage Union Special 43200G sewing machine.
What is your return policy?
We accept returns for store credit or exchange on unworn, unwashed, and unaltered items within 21 days of the original purchase date. Please note that hemmed items are final sale.
How long does domestic shipping take?
Orders are typically processed within 1-2 business days. Standard shipping via UPS or USPS generally takes 3-5 business days depending on your location.
Do you ship internationally?
Yes, we ship worldwide. International rates are calculated at checkout, and customers are responsible for any applicable customs fees or import duties.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm.